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[Brand Memberships] What are Brand Memberships?
English | Bahasa Malaysia
Brand Memberships are tiered rewards programs offered exclusively by Shopee Mall Sellers. Membership rewards, tiers, and criteria are set differently by each Shopee Mall seller.
Rewards include shop-specific benefits such as exclusive free gifts and vouchers, up to the discretion of the Mall shop.
You can Accumulate Points based on your spending at the Mall shop and exchange them for rewards. Some shops also offer bonus points for new signups. All points are valid for 12 months from the date they were earned.
⚠️ Note:
You can join any Brand Membership programme as a Basic tier member via two entry points. Follow the steps below to join a Brand Membership Programme:
Step 1: Go to the Mall tab
Rewards include shop-specific benefits such as exclusive free gifts and vouchers, up to the discretion of the Mall shop.
You can Accumulate Points based on your spending at the Mall shop and exchange them for rewards. Some shops also offer bonus points for new signups. All points are valid for 12 months from the date they were earned.
⚠️ Note:
- Points earned per Malaysian Ringgit (RM) spent vary across different Mall shops.
- Brand Memberships are independent of other rewards programmes offered by Shopee.
You can join any Brand Membership programme as a Basic tier member via two entry points. Follow the steps below to join a Brand Membership Programme:
Step 1: Go to the Mall tab
Step 2: Click on Brand Memberships
Step 3: Click on Brand Directory
Step 4: Browse and Select a brand
Step 5: Fill out your information
Step 6: Tick the Checkbox to agree to the Terms & Conditions
Step 7: Click on Join
Qualifying for and retaining Brand Membership tiers
- Basic Tier: All buyers are eligible to join the Basic tier in any Brand Membership programme. There is no expiry to the validity period of this tier, and you'll retain this tier if you do not meet the criteria for the next tier.
- Subsequent Tiers: Qualifying for the subsequent tiers within the Mall's Brand Membership programme is dependent on whether your spending amount has fulfilled the criteria set out by the Mall shop.
Upon qualifying for a non-Basic tier, the tier status will be valid for 12 months from the date of qualification.
When the 12-month validity period is up, there are 2 scenarios:
- Sufficient amount spent in the last 12 months - You will retain the tier for another 12 months.
- Insufficient amount spent in the last 12 months - You will be downgraded to the next membership tier that you qualify for.
💡 Tip:
- For the detailed Terms & Conditions, you can select Brand Membership Terms and Shopee T&C on each Brand Membership programme's joining page.
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